Privacy Policy

This Privacy Policy describes how the personal data of users who visit the website logaval.es is collected, used and protected.

Personal data is processed in accordance with the General Data Protection Regulation (GDPR) and the Spanish Organic Law 3/2018 on Data Protection and Guarantee of Digital Rights (LOPDGDD) in force in Spain.

Use of this website implies acceptance of this privacy policy.

The controller responsible for the processing of personal data is:

• Company: Logaval Export Trading, SLU
• Tax ID (CIF/NIF): ESB98565955
• Address: Calle Perú 23, 41012, Seville (Spain)
• Email: carlos@logaval.es
• Phone: +34 699 094 559

We may collect and process the following personal data:

Identification data

• Full name
• Email address
• Phone number

Billing and shipping data

• Postal address
• Postal code
• City and country

Commercial data

• Purchase history
• Enquiries made
• Product preferences

Technical browsing data

• IP address
• Browser type
• Operating system
• Pages visited
• Cookies and analytics data.

Personal data is used for the following purposes:

Management of services and orders

• Processing purchases made on the website
• Managing payments, shipments and invoicing
• Providing customer service

Handling enquiries

• Responding to requests made through forms, email or phone.

Commercial communications

• Sending information about products, promotions or news when the user has given their consent.

Website improvement

• Analysing browsing behaviour to improve user experience and the site's performance.

Legal compliance

• Fulfilling legal, tax and administrative obligations.

The processing of personal data is based on:

• The user's consent when accepting this policy or submitting forms.
• The performance of a contract when the user makes a purchase or requests a service.
• Compliance with legal obligations applicable to the company.

Personal data will be retained:

• For as long as necessary to provide the requested service.
• For as long as the business relationship continues.
• For the periods required by applicable tax or administrative legislation.

Once these periods have ended, the data will be deleted or anonymised.

Personal data may be shared with third parties only when necessary to provide the requested services, such as:

• Transport and logistics companies
• Technology service providers
• Secure payment platforms
• Accounting or tax advisory firms
• Public authorities when legally required

Personal data will never be sold or transferred to third parties for commercial purposes.

In some cases, certain technology providers may process data outside the European Economic Area.

Where this occurs, appropriate safeguards will be adopted in accordance with European data protection regulations.

The user may exercise the following rights at any time:

• Right of access to their personal data
• Right to rectification of inaccurate data
• Right to erasure of data
• Right to restriction of processing
• Right to object to processing
• Right to data portability

To exercise these rights, the user can send a request to:

• Email: carlos@logaval.es

The user may also lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos) if they believe their rights have been violated.

The website applies appropriate technical and organisational measures to ensure the security of personal data and prevent:

• unauthorised access
• loss or alteration of information
• misuse of data.

This website uses cookies to improve the browsing experience and analyse site usage.

For more information, please see our Cookie Policy.

We reserve the right to modify this Privacy Policy to adapt it to legislative changes or service improvements.

We recommend reviewing this page periodically.